Through the Valley of Darkness

14 May 07

MacHeist users, good news and bad. Our apologies for the work you’ll have to do to make the pig strong again but straight from MacHeist:

The good thing is that everyone’s privacy will remain intact which is extremely important to us.

So to have them enter your information into their database you’ll need to go to your loot page then take a screenshot of the Cha-Ching loot which included your email address and Cha-Ching serial number.

Also, copy and paste your email address and serial number in text form in the email so that they can easily enter it into the database.

Now, we’ll do our part and kick out the serials as quickly as we can, thank you for understanding. I’ll post this in the forums as well.

Send to support [at] chachingapp.com

Posted in Cha-Ching, Soapbox by Matthew Arevalo Comments (10)

State of the Pig

4 May 07

I want to start off this post by saying Thank You to all my supporters. Those who purchased during the beta period. Those who has sent wonderful comments and meaningful bug reports and feature requests. You are the ones I do this for and will continue to strive to please.

I believe Cha-Ching has matured into an absolutely beautiful application. Art takes time and as time continues to past, Cha-Ching will become even more beautiful and even more mature.

As several of you know, I follow the “Getting Real” approach. “Getting Real” is a style of confronting design and business situations. Stay simple and agile. Be flexible and always listen to your customers. 37Signals is the company that created this approach and I look up to them immensely. They are my heroes in the world of software and business practice.

Now I am definitely not perfect. Very far from it, but I do try every day to become a better person and better business man. Here are my responses and announcements for today:

- New Version 1.0.2
Today I am announcing a new version that fixes many bugs. And yes, the QIF import problem has been fixed. So sorry for that inconvenience. The Bill Manager has been enhanced with a new sort and date range function added. Go ahead and whip open your copy of Cha-Ching and get the latest version.

- Updates for Life
Few believe I am screwing my customers with a previous mistake on the company website that stated that if you purchase during the beta period that you would have free upgrades for life. Once I discovered it I removed it promptly. When the website was being designed, that quote was in the initial designs as a joke. It was not meant to show in the final launch of the website. I sincerely apologize to the few that have shown concern. There are those that understand that “Free Upgrades for Life” is absolutely impossible to do. It does no good to any business, especially to third-part developers. This is our life. This is what puts food on the table and puts a roof over our heads. Many developers will agree to that. I apologize for that statement. For those who understand and agree that $14.95 was more than a great price for many many awesome upgrades before version 2.0, thank you.

- Cha-Ching doesn’t have XYZ
Everyday we get feature requests. All different. We hear all requests and definitely make note of it. Our philosophy is not to make this the be all and end all for all types of financial situations. Stock Portfolio’s, Real Estate, Investments etc., is not the most common things us middle class people worry about. Most of us worry about how much we are going to have at the end of the month. I want to empower those people.

- Community (Formerly Known as Forums)
Today I am announcing a new update to the site, Community. We are now moving to a new type of forum for everyone to discuss and support each other. The new Community should make it much more simple to track discussions and help one another with ideas, fixes etc.

- Bug and Feature Tracking
We finally have an official system to keep track of all the bug reports and feature requests for Cha-Ching. We are using it very extensively now. You can definitely count on us squashing bugs much more efficiently.

- Online Bank Auto-Downloading
Many people think that if Cha-Ching supports OFX that means that automatic downloads of financial information from your online banks would come with that too. That is not true. OFX is just a standard just like QIF and QFX. The auto downloading from online banking just uses that format as their standard. But to answer many questions, yes we are definitely working on the OFX support for Cha-Ching. We are very close to complete.

- More Involvement
Many have asked that I participate much more in the community and the blog. I personally thought that my focus on the app would be much more efficient. That is why I hired Matthew Arevalo who has been extremely awesome at answering your questions, responding to all forum posts, etc. He rocks. I promise now that I would post much more to the blog and participate much more in the new Community. I definitely feel it would get me that much closer to you guys so that I can provide the experience you expect.

If there is anything you want me to address, please do not hesitate to contact me personally at jalvarez@midnightapps.com. I would be happy to answer you and speak about it on the blog. Thanks again for all of your support.

Posted in Site Updates, Updates by Juan Alvarez Comments (2456)