If you need help or assistance with the application we have many options. You can post a message on our forums at:

http://www.midnightapps.com/forums/

Or through our online mail submission page (using the awesome MailTank):

http://midnightapps.mailtank.com/issue/create/51

Or through e-mail at:

support@chachingapp.com

Those are preferred, and if you can keep some things in mind, that would be even more fantastic:

1. Please understand we are a very small team and we try to reply to all e-mails within 48 hours.
2. Please include any console logs, screenshots, movies, anything to help when submitting a bug or error.
3. Please check the forums (search) to see if your issue has been submitted and possible answered.
4. Alligators make lousy housepets.

We read every e-mail, we tag it, examine it and keep note of all feature requests and issues. We hope using Mailtank will really keep it easier to manage now.

Thanks!